Frequently asked questions
The commercial and technical details buyers ask first.
These answers frame the conversation. Product, sample, schedule, documentation, and inspection details are confirmed against the actual inquiry.
Ask another question01Can you match a specific tensile strength or formulation requirement?+
Size, material, colour, and process requirements can be discussed according to your actual formulation needs. We work from typical/provider specifications for each grade and confirm current batch data before committing to a formulation.
02Do you support OEM/ODM-style formulation cooperation?+
Yes. Custom formulation and process cooperation, similar to OEM/ODM arrangements, can be discussed according to your product and order requirements, including feedstock selection and processing adjustments.
03Can I get a sample before placing an order?+
Samples can be discussed according to your requirements. Small sample quantities may be available without material charge, while buyers covering freight can discuss small quantities more broadly. Sample shipping timing depends on destination and order details.
04What is your minimum order quantity?+
Minimum order quantity is coordinated according to product, grade, and destination. Please share your target application and volume so we can discuss workable quantities for your order.
05How do I get a quotation?+
Order-specific pricing is discussed according to grade, quantity, packing, and destination. Submit an inquiry with your product interest and estimated quantity, and our team will follow up with a quotation.
06What is your production and delivery lead time?+
Lead time depends on the grade, order volume, and current production schedule across our lines. We coordinate a specific timeline with you once order details are confirmed, rather than quoting a fixed delivery date in advance.
07Do you provide technical data sheets and inspection reports?+
Technical data sheets and inspection reports can be confirmed according to product and order requirements. Please specify the grade and information you need when you submit your inquiry.
08Can third-party inspection be arranged?+
Third-party inspection can be discussed and coordinated according to your order requirements. Let us know your preferred inspection body and stage of inspection when discussing your order.
09Will every sample and bulk batch be identical?+
Reclaimed rubber properties can vary between batches due to feedstock. Samples and bulk batches are not automatically identical without agreed inspection criteria, so we recommend confirming acceptance criteria with us before bulk production.
10How do you coordinate large or recurring bulk orders?+
Bulk-order coordination, including production scheduling and feedback during the run, can be discussed according to your requirements. Share your expected order pattern so we can plan production accordingly.